This privacy policy applies to all patients/students/therapists of Wittlinger Therapiezentrum GmbH / Dr. Vodder Akademy. 

The protection of your personal data is important to us. 

The Wittlinger Therapiezentrum GmbH / Dr. Vodder Akademy attaches great importance to handling your personal data with caution and care.

We comply with all obligations laid down in national and international data protection regulations.

It is important to us to explain to you how we collect and process your personal data.

If required by law, we will inform you separately about individual processing operations and/or obtain your consent in advance.

Please read our data protection declaration as well as the house rules and institution rules posted in our house (Wittlinger Therapiezentrum GmbH / Dr. Vodder Akademy). Our data protection declaration and also our house rules and institutional regulations are regularly evaluated and updated.

What is "personal data"?

Everyone has a right, especially with regard to the respect of his/her private and family life, to the privacy of personal data concerning him/her if there is a legitimate interest in it.

Personal data is information about data subjects whose identity is determined or can be determined. Personal data is therefore not only the name, date of birth, address or social security number, but also records of all kinds and biometric data.

Non-personal (anonymised) data, on the other hand, are details which under no circumstances can be traced back to data subjects. They are therefore not subject to the scope of data protection.

Which personal data do we process from our patients/students/therapists?

In order to fulfil our obligations under contracts and legal requirements, we process the following categories of data of our outpatients, inpatients, students and therapists: General personal data, data on insurance and billing, data on admission/transfer/release, data on patient transport, data on patient care, medical documentation, nursing documentation, social services, examination data; data from curricula vitae, certificates, proofs of qualification, certificates of good conduct and various other certificates.

What do we use the personal data of our patients/students/therapists for?

We use the personal data of our patients/students/therapists exclusively for the fulfilment of our obligations from the contracts concluded with them as well as for the fulfilment of legal requirements. 

Any processing beyond this will only take place with the prior consent of our patients/students/therapists and/or at their request.

We use collected, exclusively anonymous information to create reports, for research purposes or for other legitimate business purposes. 

To whom do we disclose personal information about our patients/students/therapists?

We protect your personal data and pass them on to third parties only

• due to legal requirements and/or
• for the fulfilment of our obligations under the contract and/or
• (at your request) with your express consent.

Recipients of your personal data include administrative authorities, insurance companies, private health insurers, referring or further treating physicians.

Further recipients of individual data are, in justified individual cases, lawyers, debt collection agencies, external service providers / contract processors.

How do we protect your personal data?

We have ensured the security of our networks, our infrastructure and our information systems and implemented comprehensive technical solutions to protect your personal data, such as password protection, encryption, firewalls, antivirus programs, detection of unauthorized access and anomalies.

In addition, we have taken measures to prevent unauthorised persons from accessing data processing systems with which personal data is processed or used, such as automatic access control systems, chip card locking systems or access logging.

We guarantee that those authorised to use a data processing system can only access the data subject to their access authorisation and that personal data cannot be read, copied, changed or removed without authorisation during processing, use and after storage. We accomplish this by means of specified authorization concepts, rights administration, password changes and the logging of accesses to applications.

We take measures to ensure that your personal data cannot be read, copied, altered or removed without authorisation during electronic transmission or during its transport or storage on data carriers, and that it is possible to check and determine where personal data is to be transmitted by data transmission equipment: we have set up VPN tunnels, encrypt the data during transmission and log retrieval and transmission processes.

We guarantee that we can subsequently check and determine whether and by whom personal data have been entered, changed or removed in data processing systems, by granting rights to enter, change and delete data on the basis of an authorisation concept, by recording the entry, change and deletion of data by individual user names (not user groups) and also by storing forms from which data have been transferred to automated processing.

We take measures to ensure that your personal data is protected from accidental destruction or loss and is therefore available undisturbed. For example, we ensure and monitor the operating conditions (electricity, grid, climate, etc.), have a backup and recovery concept, an emergency plan and keep data backups.

How long do we keep your personal data?

In accordance with legal requirements, we retain documentation for at least 30 years. 

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. 

We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser the next time you visit.

If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases. 

If cookies are deactivated, the functionality of our website may be restricted.

Web analyses

Our website uses functions of the web analysis service Google Analytics, Company: Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there. 

You can prevent this by setting your browser so that no cookies are stored. 

For more information on how Google Analytics uses user data, please refer to Google's privacy policy: support.google.com/analytics/answer/6004245 

The data processing takes place on the basis of the legal regulations and justified interest according to art. 6 GDDPR.

Our concern in the sense of the GDPR (justified interest) is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is only evaluated anonymously.

Newsletter

You have the possibility to subscribe to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter.

Your rights

What rights do you have?

If the legal requirements are met, you are entitled to certain rights under Art. 15 to 22 GDPR with regard to your personal data, such as the right to information.

Who can I contact in connection with this data protection declaration?

If you have general questions about this data protection declaration or would like to assert rights under the GDPR, please contact Wittlinger Therapiezentrum GmbH / Dr. Vodder Akademie in writing:

You can reach us at the following contact details: 

Wittlinger Therapiezentrum GmbH / Dr. Vodder Akademie, Alleestraße 30, 6344 Walchsee, Austria